Distributed Ethereal sniffer as a managed service

Packet Island, Inc. today announced their latest SaaS-based sniffer product, PacketPro. This product has the ability to provide managed service providers and IT outsourcing companies remote visibility to troubleshoot problems in their customers’ networks.

PacketPro is a powerful remote VoIP Lifecycle Management and Packet Sniffing solution. It consists of a 4″x 5″ micro-appliance in a sturdy portable kit that can be easily shipped to a customer site experiencing network issues. Packet Island’s hosted service enables this micro-appliance to be used as a remote ethereal sniffer to diagnose a broad variety of network problems.

PacketProoffers the following key benefits:

  • Capture network traffic snapshots from customer sites at the click of a button
  • Troubleshoot complex voice-video-data problems by decoding over 750 protocols using Ethereal/Wireshark
  • Perform VoIP assessments to determine LAN/WAN capacity issues
  • Perform live 24×7 VoIP monitoring to characterize transient problems
  • Use on-demand reports to help isolate the nature and source of complex VoIP problems

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