Acronis, a global leader in cyber protection, announced at IT Nation Explore, ConnectWise’s partner conference, that the Acronis Cyber Cloud service provider platform will now feature native integration with ConnectWise Control. In addition, Acronis is expanding the features and functionality available in some of ConnectWise’s solutions that are already integrated with the platform.
These integrations mean service providers using ConnectWise and Acronis Cyber Cloud can streamline their business and deliver new generation cyber protection services with seamless access to ConnectWise Manage, ConnectWise Automate, and ConnectWise Control.
The new integration with ConnectWise Control enables users to provide the Acronis Cyber Cloud backup service to existing customers and create new Acronis Cyber Cloud customers on the fly. The ConnectWise Manage and ConnectWise Automate integrations will feature a number of improvements, which will be introduced in Acronis Cyber Cloud’s next update.
“Acronis’ core mission is to protect all data, wherever it is. That means ensuring all individuals, businesses, and service providers have access to easy, efficient, secure cyber protection,” said Pat Hurley, Vice President and General Manager of the Americas at Acronis.
“As we’ve pursued the vision of total cyber protection, ConnectWise has been a critical partner. This new integration and the enhancements to our existing integrations demonstrates Acronis’ continued commitment to our relationship with ConnectWise, and the protection of their customers’ data, applications and systems.”
Modern cyber protection for modern service providers
These integrations between Acronis and ConnectWise represent a clear advantage for service providers. By using a single platform for all their needs, service providers can simultaneously expand their service capabilities while decreasing the emerging complexity, cost, and security concerns that face their customers and their business.
The Acronis Cyber Cloud platform delivers cyber protection services with an unprecedented level of ease, offering service providers access to backup, disaster recovery, file sync and share, and blockchain-based notarization and e-signature services that address all Five Vectors of Cyber Protection — ensuring the safety, accessibility, privacy, authenticity, and security of data (SAPAS) through a single management console.
Phil Goodwin of IDC explains, “There is a great opportunity for services providers to build a business by meeting the demands of the growing cyber protection market. The latest edition of the Acronis Cyber Cloud platform provides a set of products that providers can use to market their own comprehensive backup, disaster recovery, and ransomware protection solutions.”
Connecting Acronis and ConnectWise
Through the Acronis Cyber Cloud integrations with ConnectWise, service providers gain efficiency and accessibility through native support capabilities in both ConnectWise and Acronis products:
- With the Acronis Cyber Cloud extension for ConnectWise Control users are able to remotely install and update backup agents on individual machines or groups of machines, apply backup plans and Active Protection plans to customer machines, and monitor a device’s status through the ConnectWise Control console.
- With the Acronis Cyber Cloud extension for ConnectWise Automate users are able to protect devices from ransomware with Acronis Active Protection, support agentless VM backup, monitor activity through Acronis’ audit log, monitor alerts for all data sources, develop pre-defined backup reports, and provision all cloud services and editions of Acronis Cyber Cloud 8.0 through the ConnectWise Automate console.
- With the Acronis Cyber Cloud extension for ConnectWise Manage users are able to provision services to new and existing customers, automate billing, monitor and automatically create tickets for failed backup/recovery operation and quota-related issues, monitor backup statuses, and seamlessly fit the service into existing help desk operations through the ConnectWise Manage console.
These integrations join more than 10 others already connected with Acronis Cyber Cloud, including Autotask, cPanel, Plesk, and more, and represent a further expansion of the key benefits service providers will find with the Acronis platform.