Strengthening its role as a proven end-to-end full-service provider, NICE Actimize, a NICE business and the leader in autonomous financial crime management, has added new service offerings to its world-class Financial Crime Enterprise Consulting & Advisory Practice (eCAP).
Designed to meet the financial crime and compliance challenges facing today’s financial services organizations, the three new expanded offerings include: Data Services, Application Managed Services, and Client Self-Sufficiency Services.
Leveraging its global experience across financial crime management and solutions implementation, the NICE Actimize consulting and advisory teams utilize years of in-the-field knowledge to guide and educate financial services organizations’ clientele while streamlining their operations.
According to a recent industry report, 89% of IT leaders face data sourcing challenges, making this a priority for FSO’s. In fact, these data-related concerns have become even more critical in the age of artificial intelligence and machine learning.
Key areas representing the most pressing strategic and operational challenges
Data services: Consultancy, sourcing and integration: Focused on issues aligned to sourcing and integration, the practices’ data experts provide a range of guidance, best practices, and ETL (extract transform load) development to ensure that a financial services organization secures an output of accurate, quality data.
The data consultancy practice partners with FIs to create a data extraction (ETL) strategy, establish design principles, and develop ETL processes. The practice also determines approaches to overcome delays and meet deadline goals, while offering overall value realization while meeting regulators’ expectations and ever-changing mandates.
Application managed services: Designed specifically for clients who require operational excellence and are willing to outsource the running and maintenance of their applications, this expanded service provides dedicated NICE Actimize Application Management to proactively help clients manage their solutions and to avoid negatively impacting their operations.
The service focuses on operational services, system maintenance, and service request management. NICE Actimizes’ Application Managed Services proactively increases application performance, maximizes investment and reduces operational burden.
Client self-sufficiency services: NICE Actimize’s tailored, Client Self-Sufficiency Services are designed with the independent client in mind; those who want to “learn it,” then “do it” themselves. Through formal and informal training, consultative sessions, and certification programs, clients develop advanced skills and become NICE Actimize solutions experts.
To kick off the process, an education specialist takes clients through a training needs assessment and a skills gap analysis. Leveraging this analysis, NICE Actimize experts provide methods, content, and resources so clients can better train their teams, develop ongoing education programs, and provide stronger financial crime and compliance programs.
Craig Costigan, CEO, NICE Actimize said: “As we continue to build upon our role as trusted advisors, we have seen strong trends emerging that indicate that data sourcing, along with operational management and excellence, are top priorities within our customer base.
“As financial services organizations look to adopt more automation and bring time to value to their operations, our consulting team serves as an experienced guide to accomplish these objectives. As both an experienced practitioner and an innovator in modern automation technologies, we welcome the opportunity to help clients bridge the gaps in this new environment.”
The NICE Actimize Enterprise Consulting & Advisory Practice is positioned to evaluate clients’ financial crime resource readiness and show them how to advance their operations and technology assets in a more productive, cost effective manner.
Many of the new offerings’ resources may be utilized by both existing customers of NICE Actimize, and those who may not be using Actimize solutions but who may require guidance in any of the consultancy’s areas of expertise.