Socure rolls out Remote Verifier for higher-risk identity checks
Socure has launched Remote Verifier in RiskOS, a new identity verification tool that helps organizations verify identities requiring additional review while reducing manual effort.
Socure’s AI-powered document verification solution instantly verifies more than 99% of identities on the first try, compared to an industry average of 64%. The Remote Verifier is designed for individuals who do not initially pass Socure’s document verification check.
With verification accuracy, the company anticipates fewer than 1% of individuals will require additional scrutiny. Live agents are equipped with uploaded identity documents, reasons the initial check failed, real-time Socure fraud intelligence, signals, and risk indicators, relevant identity attributes, and other verification insights so they can make streamlined, evidence-based decisions while minimizing friction for applicants.
While the product is available broadly across industries, Socure has also built additional functionality for public sector organizations, where fraud puts taxpayer dollars at risk and undermines the integrity of government programs.
Legacy digital identity verification solutions often require individuals to complete additional steps to verify their identities online before accessing government services. Scheduling a video call with a live agent or making an in-person appointment too often results in lengthy wait times, unnecessary friction, and added costs. Meanwhile, sophisticated fraudsters are able to slip through undetected.
Socure’s solution equips live agents with the provided verification documents, real-time fraud alerts, and in-session analytics to provide further context as to why an identity requires additional review, enabling faster, more informed, and more accurate identity decisions.
“Socure’s new Remote Verifier gives human reviewers the data and insights needed to make high-confidence identity decisions while limiting the friction felt by individuals accessing critical government services,” said Jordan Burris, Head of Public Sector at Socure.
“This new integration ensures that live agents are not reviewing documents in isolation or using basic video conferencing software but are operating with the full context of Socure’s AI-driven fraud detection and identity intelligence. Ultimately, Socure is enabling public sector organizations to make smarter decisions that safeguard program integrity and prevent fraud, all while delivering an improved customer experience.”
“We’re proud to support this new offering within the Allocore platform,” said Bill Webner, CEO of Allocore. “Socure has been a trusted partner for many years and a critical part of our ecosystem as we modernize loan and grant programs across the federal government. Together, we’ve helped transform critical federal systems — blocking hundreds of millions of dollars in fraudulent activity each month while improving access for legitimate applicants. As we expand this partnership to support efforts to unify and modernize lending and grant programs, integrating Socure’s Remote Verifier into our turnkey IAL2 solution, including closing and notary capabilities, will deliver even greater value to our federal customers.”
Remote Verifier provides a single platform for scheduling, managing appointments, and overseeing the identity verification process, reducing reliance on in-person and call-center verification.