PagerDuty acquires Catalytic to transform digital operations with no-code workflow automation

PagerDuty announced it has entered into a definitive agreement to acquire Catalytic, the no-code workflow automation platform for digitized operations.

PagerDuty Catalytic

This acquisition will expand PagerDuty offerings to new use cases in Finance, Human Resources and Supply Chain workflows, while complementing PagerDuty’s existing process automation offering leveraged by technical teams today.

Catalytic offers business users the ability to easily create no-code smart workflows that connect systems, data and people. The acquisition builds on PagerDuty’s position as the only digital-native platform that detects, orchestrates, and automates real-time, mission-critical work across organizations. The combined capabilities of the two companies will provide intelligent, flexible automation for urgent, unstructured work for any team across the modern enterprise.

“Adding Catalytic to PagerDuty extends our automation capabilities, and accelerates our product roadmap for flexible workflows, as we execute on our vision to become the Operations Cloud for modern enterprises. It will expand the value we deliver across the organization to any time-sensitive business workflow, while helping technical teams improve their responsiveness when seconds truly matter,” said Jennifer Tejada, Chairperson and CEO, PagerDuty. “More than 19,000 customers trust PagerDuty to help them anticipate the unexpected, and manage mission-critical work more effectively. As the complexity of digital operations grows exponentially, we empower teams with the time and efficiency to innovate for the future, and maintain continuous, seamless customer experiences.”

The Catalytic no-code workflow streamlines and automates workflows for teams, as well as removes a barrier to entry for non-technical business functions to easily create and automate work. This work can include things like employee, customer and partner onboarding for business operations, sales and pipeline reporting for revenue teams, and any type of collaborative content review process like contracts, agreements, hiring and purchasing.

Catalytic technology is built from configurable building blocks that coordinate activities and automate hundreds of common tasks on a cloud-based platform with zero implementation. It is designed to remove repetitive work, overcome process gaps, and free up teams from common tasks so they can focus on business transformation and innovation.

“Catalytic is designed so anyone can build automated workflows. The technology makes automation more accessible, agile, and scalable by harnessing the power of smart workflows that push everything forward,” said Sean Chou, CEO and co-founder of Catalytic. “Together, we will ensure PagerDuty customers reach more parts of the business through their automation efforts, including enabling a broader group of employees to develop digital solutions that meet their unique needs. We are excited to accelerate our growth in business process automation through PagerDuty’s brand and reach.”

The acquisition is subject to certain closing conditions.

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