CloudLinux will start providing multiple support options for the AlmaLinux OS — including regular patches and updates for the Linux kernel and core packages, patch delivery service-level agreements (SLAs), and 24/7 incident support, the company announced.
AlmaLinux OS is the open-source enterprise-level Linux distribution created as an alternative to CentOS with a committed support lifecycle of a decade per release, that was developed by the team at CloudLinux and now owned and governed by the user community.
“Support services for AlmaLinux OS from CloudLinux provides both the highest quality support from the OS sponsor along with the benefits of an independent technology partnership,” said Jim Jackson, president and chief revenue officer, CloudLinux.
“Reasonably priced and flexible support services keep systems running on AlmaLinux OS continuously updated and secure for production workloads.”
In addition to essential AlmaLinux support services, CloudLinux is also planning to introduce a premium support tier for enterprises that require enhanced services, as well as Product NodeOS Support for AlmaLinux OS, explicitly tailored to the needs of vendors and OEMs that are planning to use AlmaLinux as a node OS underlying their commercial products and services.
“Since launch, we’ve received tremendous interest and support from both the community as well as many commercial vendors, many of whom have begun using AlmaLinux OS for some pretty amazing use cases,” said Jack Aboutboul, community manager of AlmaLinux.
“Our thriving community has supported each other since day one which led to rapid adoption amongst organizations and requests for commercial support.”
The release of AlmaLinux OS Support Services is planned for May 2021.