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Eckoh acquires Syntec to enhance its security solutions and accelerate cloud growth

December 24, 2021

Eckoh has completed its acquisition of Syntec, a UK-based company specializing in secure payment solutions for Contact Centers, for £31m ($41m). The acquisition will bolster …

Things that are easy to miss in the race towards hybrid working and the cloud

August 23, 2021

The mega-trend towards hybrid working and cloud migration seems unstoppable. But customer service organizations could find their wheels come off if they fail to address a …

Featured news

  • A bug revealed ChatGPT users’ chat history, personal and billing data
  • Known unknowns: Refining your approach to uncategorized web traffic
  • Prioritizing data security amid workforce disruptions
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BEC scammers are after physical goods, the FBI warns

A bug revealed ChatGPT users’ chat history, personal and billing data

Known unknowns: Refining your approach to uncategorized web traffic

Prioritizing data security amid workforce disruptions

CISA releases free tool for detecting malicious activity in Microsoft cloud environments

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