ITSM

WatchTowr researchers have released a proof-of-concept (PoC) exploit that chains two vulnerabilities in SysAid On-Prem – the self-hosted version of the platform behind …

Let’s talk about a couple of recent horror stories. Late last year, a Chevrolet dealership deployed a chatbot powered by a large language model (LLM) on their homepage. This …

A critical zero-day vulnerability (CVE-2023-47246) in the SysAid IT support and management software solution is being exploited by Lace Tempest, a ransomware affiliate known …

Australian software maker Atlassian has released patches for CVE-2023-22501, a critical authentication vulnerability in Jira Service Management Server and Data Center, and is …

Clear Skye and Gradient Flow announced the findings of their survey exploring the state of identity governance and security in the enterprise. The survey questioned 500+ …

An IT service management (ITSM) solution guarantees that IT processes and services are combined with the business goals of an organization, thus helping it thrive. To select a …

Identity 2.0 vendors are about to face a reckoning. For too long, they’ve focused solely on compliance and missed the mark on the adaptability, automation and integration that …

The cloud ITSM market size is expected to grow from $4.7 billion in 2020 to $12.2 billion by 2025, at a CAGR of 21.2% during the forecast period, according to …