94.7% of IT leaders saw an impact to their work-from-home data protection as a result of COVID-19, according to IDC. The survey also unearthed that 90.8% of respondents point to modernizing data protection, including backup and disaster recovery, as a top IT priority that is crucial to their organizations’ overall digital transformation.
Additionally, the survey found many organizations are serious about data protection modernization as 80% of new applications will be deployed in the cloud or at the edge, where most cloud applications will either be SaaS or cloud-native containerised applications, thus potentially creating a data management gap. Not only do these factors further contribute to data becoming siloed and requiring separate data protection, disaster recovery, and other solutions, but they also add infrastructure costs and staffing inefficiencies.
More specifically, the report identifies the top three IT priorities for organizations as they modernize backup and disaster recovery: cloud-first deployments, IT transformation, and implementing cloud-based disaster recovery.
Consequences of data disruptions
However, as organizations modernize and move to the cloud, the research finds that threats to data are increasing rapidly, and the consequences are becoming more serious.
The survey revealed that a disturbing 95.1% of organizations have suffered a ransomware or malware attack in the past 12 months with more than 80% indicating at least one attack resulting in data corruption, 43% experiencing unrecoverable data within the past 12 months, and 36.6% having suffered more than 25 attacks during that time. These threats have become so common that the likelihood of being a victim has become a matter of when, not if.
As these threats increase, the consequences become more costly. 31.1% of respondents reported a direct loss of revenue, and 35% suffered from instances of unrecoverable data.
The indirect cost in terms of people may have been even more costly with 45.4% reporting a loss of employee productivity and 49% incurring employee overtime to combat the attack and get businesses back online.
Coupled with other IDC research showing that the cost of downtime ranges from thousands of dollars to hundreds of thousands of dollars per hour (varying by industry and organizational size), organizations are faced with greater revenue and employee implications.
One key point uncovered by the research is the cause of data loss when organizations experienced unrecoverable data. The number one reason was that data was lost in the gap between backups. This can be attributed to the length of time between backups being too long and an over reliance on snapshots, replicas, and standard backup schemes with recovery point objectives (RPOs) and recovery time objectives (RTOs) in hours versus seconds.
Data protection modernization
But there is good news. This study found that many organizations are planning for data protection modernization, and are going to invest in their backup and disaster recovery plans as 52.1% plan to invest in both backup and disaster recovery improvements.
As the report highlights, one of the key technologies now emerging to help IT organizations improve data protection, reduce data loss, and recover data more quickly is continuous data protection (CDP).
CDP can reduce service levels— both RPO and RTO— from hours to minutes or even seconds. In fact, CDP is becoming a key means of driving toward near-zero RPO and near-zero RTO. Moreover, the highly granular nature of CDP recoveries can assist organizations in recovering to a point just prior to a cyberattack to assure recovery with the least amount of data loss possible.
“These survey results indicate that modernizing data protection, including backup and disaster recovery, are high priorities for many IT organizations,” commented Phil Goodwin, research director, IDC.
“CDP is a technology that is gaining traction in the industry. This technology, which is a part of modern backup solutions, can significantly lessen the potential for data loss regardless of cause, while reducing the time to recovery and simplifying recovery CDP is the solution the industry requires.”
“We’re experiencing unprecedented times, requiring organizations to focus resources on providing ‘always-on’ data protection, especially as they deal with an increase of downtime due to various planned and unplanned disruptions,” said Caroline Seymour, VP of product marketing, Zerto.
“This research from IDC shows why CDP is important for organizations as they look to modernize their backup and disaster recovery to overcome the hurdles they face and ensure they are always protected and can focus on accelerating digital initiatives.”