Most companies still rely on manual tools and tech for internal audit processes

Despite volatility of the risk landscape in the wake of the COVID-19 pandemic, most organizations still rely on manual tools and technologies for internal audit processes, a MetricStream survey reveals.

internal audit processes

“Auditors don’t have time to sift through mountains of data to mine insights, especially considering how quickly the risk climate grows in complexity,” said Gaurav Kapoor, COO, MetricStream. “The pandemic has been a wake-up call for organizations around the world and demonstrated the need to rapidly elevate audit programs to be more agile, enable better assurance, and insights.”

The survey for 2021 is based on the responses obtained from internal auditors across multiple geographies and industries, including banking and financial services, government, telecom, technology, healthcare, energy and utilities, and others.

The state of internal audit processes

  • 67% of internal auditors have had to change their plans, and reprioritize audit activities during the pandemic
  • 60% of internal auditors do not follow an agile approach to internal auditing
  • Only 39% of the respondents said that they are in the process of implementing, or have already implemented continuous monitoring and continuous auditing and are actively using them
  • 80% of organizations still use office productivity software or point solutions while only 10% of respondents said they use one integrated solution for policy, audit, risk, and compliance management
  • Organizations mostly use audit software for conducting field work, creating audit plans, scheduling audit and tasks, and creating reports
  • Although changing business priorities, risk and compliance landscape, and the lack of right tools and technologies were cited as the top challenges faced by internal auditors, only 27% of those surveyed said that they will dedicate future investments towards adopting an integrated solution for policy, audit, risk, and compliance

The survey suggests organizations still need to adopt more advanced features to meet the requirements of today’s volatile and fast-paced business environment.

By leveraging advanced technologies and integrated solutions, organizations can gain a holistic view into risks and make more strategic decisions about their business.




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