Qualys releases app for ServiceNow Configuration Management Database

Qualys announced it has received certification of its application with ServiceNow.

The Qualys App for ServiceNow CMDB is an application that synchronizes Qualys IT asset discovery and classification with the ServiceNow Configuration Management system. The App automatically updates the ServiceNow CMDB with any assets discovered by Qualys and with up-to-date information on existing assets, giving ServiceNow users full visibility of their global IT assets on a continuous basis.

Qualys collects real-time inventory information about IT assets by leveraging Qualys’ Cloud Agent technology. Any changes made on the device are immediately pushed to the Qualys Cloud Platform and then synchronized into ServiceNow. Additionally, the App provides a differential report on IT assets that are registered in the ServiceNow CMDB but not in Qualys, and vice-versa, enabling IT and security administrators to take action on those specific assets.

The key benefit of the App is the mapping of Qualys assets to configuration items (CIs) in the ServiceNow CMDB. When Qualys detects vulnerabilities and/or device misconfigurations, these issues can be imported by ServiceNow Security Operations, which then generates a security incident or remediation workflow. The mapping enables the assignment and orchestration of those workflows utilizing the CI metadata from the ServiceNow CMDB.

“Until now, gathering up-to-date information on our known and unknown global IT assets has been a real challenge. The unique discovery and classification capabilities of Qualys, combined with the integration and synchronization with our ServiceNow CMDB, gives us real-time continuous visibility,” according to a joint Qualys and ServiceNow customer leading the global information services industry.

“A key ingredient to secure corporate infrastructures against cyber attacks is to have an accurate and up-to-date inventory of all IT assets globally, as you can’t secure what you don’t know,” said Philippe Courtot, chairman and CEO for Qualys, Inc.

“The Qualys Cloud Platform and Cloud Agent technology gives organizations the ability to have a real-time view of their global IT assets across on-premise infrastructures, elastic cloud environments and mobile endpoints. This seamless integration with ServiceNow takes this a step further to help users automate the discovery and remediation of vulnerabilities on these assets and track it all within ServiceNow.”

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