Consumers worry more about cybercrime than physical crime

Consumers are more worried about cybercrime than physical world crime, according to Sophos. The survey polled 1,250 consumers in the US, UK, Germany, Austria and Switzerland.

cybercrime worry

Of those surveyed, 63 percent worry about financial loss due to a computer breach, 61 percent are worried about hackers taking over their computer to send spam and malware campaigns to their contacts and other innocent people, and 58 percent are worried about hackers rendering their computer useless.

By contrast, 46 percent worry about their car being stolen or broken into or about physical assault, 52 percent worry about their home being robbed, and 56 percent of those surveyed worry about terrorism.

Awareness remains low

Despite concern for cybercrime in general among those consumers surveyed, awareness of phishing and ransomware remains relatively low. Forty-seven percent, nearly half, are not familiar with phishing or perceive it as a low threat, which is a concern considering phishing is the number one attack method used to gain access to personal information.

More than 30 percent of those surveyed rated themselves as being extremely unprotected, unsure of being protected or completely unaware of phishing attacks. Thirty-one percent of those surveyed said they are not familiar with ransomware or perceive it as a low threat.

Perceived threats

Not surprisingly, traditional malware and spyware are perceived as the largest threats. Fifty-nine percent of all surveyed perceive malware as an extremely large threat and 54 percent perceive spyware as an extremely large threat.

“Consumers are the most vulnerable to ransomware, malware and spyware, because unlike at work, they don’t have an IT department looking over their shoulder and handling cyber security as part of a full time job,” said John Shaw, VP, Enduser Security Group, Sophos. “In many households, one person provides ‘defacto IT support’ in the home, as well as for family and friends outside of the home, but that person doesn’t always feel confident that they know what they should be doing or have the time to do it.”

cybercrime worry

Protecting home users

Fifty-five percent of all surveyed said they advise someone else (spouse, kids, friend, parents, extended family, grandchildren and other) on keeping their computer protected from malware and hackers. Of these, 14 percent are not confident that they’ve properly backed up and could recover data after a security breach from a computer they look after for someone else. Eighteen percent sat on the fence, neither unsure nor confident, leaving 32 percent of those who rely on someone else to handle their cyber security potentially vulnerable to a data breach.

“Backing up computers and installing advanced protection for home PCs and Macs are things we should all be doing, like adding a house or car alarm to the locks on your doors. We should also be much less trusting online. Be vigilant about emails – if you are not absolutely sure who sent it and why, check with them first, and if you’re skeptical, just hit delete,” said Shaw.

Additionally, 11 percent are not confident that the computer they monitor for someone else is protected from hackers and viruses, and 14 percent were neither unsure nor confident. This means 25 percent of home computers that are managed by someone else, as surveyed, are vulnerable to cybercrime, including phishing and ransomware.