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Cisco’s three developments to transform customer experience with contact centers

The world’s best brands earn customer loyalty over years, even decades – only to lose it in a few seconds if the customer experience is not stellar. While customer needs …

F5’s NGINX Controller enhanced with configuration API, self-service, and app-centric capabilities

F5 Networks introduced NGINX Controller 3.0, a cloud-native application delivery solution to help organizations increase business agility, mitigate risk, and enhance their …

Cisco adds AI-powered voice intelligence capabilities to Webex Meetings

Would you like to have better, more engaged meetings? Cisco announced innovations to do just that—using only your voice. Cisco is introducing new AI-powered voice intelligence …

Cequence CQ botDefense now available on AWS Marketplace as a SaaS

Cequence Security announced that its Application Security Platform (ASP) with CQ botDefense is now available as a Software-as-a-Service (SaaS) offering hosted on Amazon Web …

ADVA’s FSP 3000 and FSP 150 platforms to play pivotal role in the OPENQKD project

ADVA announced that its FSP 3000 and FSP 150 platforms will play a pivotal role in the OPENQKD project. Leveraging its ConnectGuard technology, ADVA will provide optical and …

Björn Lidefelt joins HID Global as CEO

HID Global, a worldwide leader in trusted identity solutions, announces Björn Lidefelt has been named President and CEO. Björn joins the company after serving as Chief …

Trustmark appoints Britt Lindley as its new CISO

Trustmark Mutual Holding Company, a national employee benefits provider, has selected Britt Lindley as its new Chief Information Security Officer (CISO). Bradley Bodell, Chief …

secure
Data breach: Why it’s time to adopt a risk-based approach to cybersecurity

The recent high-profile ransomware attack on foreign currency exchange specialist Travelex highlights the devastating results of a targeted cyber-attack. In the weeks …

LoRaWAN
How to detect and prevent issues with vulnerable LoRaWAN networks

IOActive researchers found that the LoRaWAN protocol – which is used across the globe to transmit data to and from IoT devices in smart cities, Industrial IoT, smart homes, …

Scooter
Security risks for e-scooters and riders exposed

Micromobility vehicles, such as e-scooters, zip in and out of traffic. For this reason, micromobility is seen as an alleviating trend to help tackle traffic congestion. …

52% of companies use cloud services that have experienced a breach

Seventy-nine percent of companies store sensitive data in the public cloud, according to a McAfee survey. Anonymized cloud event data showing percentage of files in the cloud …

blockchain
Benefits of blockchain pilot programs for risk management planning

Through 2022, 80% of supply chain blockchain initiatives will remain at a proof-of-concept (POC) or pilot stage, according to Gartner. One of the main reasons for this …

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