consumer
Do customers have a right to know how companies that use algorithms make their decisions?
Increasingly, businesses rely on algorithms that use data provided by users to make decisions that affect people. For example, Amazon, Google, and Facebook use algorithms to …
Do consumers now feel more exposed than ever to the risk of fraud?
As the pandemic drove consumers online en masse to make purchases, consumer anxiety around fraud saw a considerable spike, according to a survey by Marqeta. The company …
Consumers embracing biometrics to protect their information
Consumers across the U.S. and Canada have embraced digital banking and biometric identity proofing during the COVID-19 pandemic, a FICO study has found. The study found that …
How global markets are adopting real-time payments
More than 70.3 billion real-time payments transactions were processed globally in 2020, a surge of 41 percent compared to the previous year, as the COVID-19 pandemic …
The impact of the CCPA on companies’ privacy practices
A new DataGrail report examined how millions of California consumers are exercising their privacy rights – to access their data, delete their data, and stop the sale of …
The war against the virus also fueling a war against digital fraud
TransUnion’s latest analysis of global online fraud trends found that since the COVID-19 pandemic began, fraudsters are increasing their rate of digital schemes against …
Total combined fraud losses climbed to $56 billion in 2020
While total combined fraud losses climbed to $56 billion in 2020, identity fraud scams accounted for $43 billion of that cost. Traditional identity fraud losses totaled $13 …
Consumers aware of security concerns, but not doing much to change password habits
The recent remote work trend caused by the pandemic has increased password security risks of both companies and individuals. Despite this fact, Americans continue to put …
One in four people use work passwords for consumer websites
Employees working from home on a company-provided computer are demonstrating a clear lack of cybersecurity knowledge through high-risk behavior, according to a report released …
Consumers not protecting data online despite having privacy concerns
Startpage announced results of its survey exploring the attitudes of Americans towards protecting their own privacy online. The results found a gap between the high levels of …
Most are concerned about data privacy, but few are willing to change habits
Today’s consumers are willing to trade their personal data for personalization, but also have fast-growing concerns about data privacy, according to a survey by Entrust. In …
The first step in protecting ourselves is realizing that there’s a lot we can do to stay safe online
While the shift to a digital-first life was brought on by the global pandemic, U.S. consumers plan to keep it up – with online banking (61%), social engagements (56%), and …
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