consumer
Changes in the privacy landscape through the pandemic
The pandemic has turned the way businesses operate upside down. In the rush to keep the lights on, businesses pivoted online to keep sales up and maintain customer services. …
Security leaders more concerned about legal settlements than regulatory fines
An overwhelming 90% of security leaders are concerned about group legal settlements following a serious data breach, compared to 85% who are worried about regulatory fines, …
How businesses can protect their brands and bottom lines against damage from illegal robocalls
March 17, 2021 was a milestone in the war on illegal robocalls. The FCC levied a $225 million fine — the largest in its history — on a telemarketer for making 1 billion …
Consumers ID theft concerns only growing
A Benenson Strategy Group study surveyed over 700 adults on their concerns about ID theft and cybercrime, the type of help they feel they would need to address those concerns, …
Do customers have a right to know how companies that use algorithms make their decisions?
Increasingly, businesses rely on algorithms that use data provided by users to make decisions that affect people. For example, Amazon, Google, and Facebook use algorithms to …
Do consumers now feel more exposed than ever to the risk of fraud?
As the pandemic drove consumers online en masse to make purchases, consumer anxiety around fraud saw a considerable spike, according to a survey by Marqeta. The company …
Consumers embracing biometrics to protect their information
Consumers across the U.S. and Canada have embraced digital banking and biometric identity proofing during the COVID-19 pandemic, a FICO study has found. The study found that …
How global markets are adopting real-time payments
More than 70.3 billion real-time payments transactions were processed globally in 2020, a surge of 41 percent compared to the previous year, as the COVID-19 pandemic …
The impact of the CCPA on companies’ privacy practices
A new DataGrail report examined how millions of California consumers are exercising their privacy rights – to access their data, delete their data, and stop the sale of …
The war against the virus also fueling a war against digital fraud
TransUnion’s latest analysis of global online fraud trends found that since the COVID-19 pandemic began, fraudsters are increasing their rate of digital schemes against …
Total combined fraud losses climbed to $56 billion in 2020
While total combined fraud losses climbed to $56 billion in 2020, identity fraud scams accounted for $43 billion of that cost. Traditional identity fraud losses totaled $13 …
Consumers aware of security concerns, but not doing much to change password habits
The recent remote work trend caused by the pandemic has increased password security risks of both companies and individuals. Despite this fact, Americans continue to put …
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