Enterprise IT security teams continue to struggle

CyberEdge conducted a web-based survey of 600 enterprise IT security professionals from seven countries and 19 industries in August 2020 in an effort to understand how the pandemic has affected IT security budgets, personnel, cyber risks, and priorities for acquiring new security technologies.

enterprise IT security teams

Impacts from the work-from-home movement

Prior to the pandemic, an average of 24% of enterprise workers had the ability to work from home on a full-time, part-time, or ad hoc basis. As of August 2020, that number more than doubled to 50%.

Many enterprises without existing BYOD policies were instantly compelled to permit employee-owned laptops, tablets, and smartphones to access company applications and data – in some instances without proper endpoint security protections.

Resulting IT security challenges

A 114% increase in remote workers coupled with a 59% increase in BYOD policy adoption has wreaked havoc among enterprise IT security teams.

The top-three challenges experienced by enterprise IT security teams have been an increased volume of threats and security incidents, insufficient remote access / VPN capacity, and increased risks due to unmanaged devices.

Furthermore, an astounding 73% of enterprises have experienced elevated third-party risks amongst their partners and suppliers. Adding fuel to the fire, 53% of these teams were already understaffed before the pandemic began.

Healthy 2020 and 2021 IT security budgets

While most enterprises searched for ways to reduce overall operating expenses in 2020, 54% of those surveyed increased their IT security operating budgets mid-year by an average of 5%.

Only 20% of enterprises reduced their overall IT security spending after the start of the pandemic. With regard to the impact of the pandemic on next year’s security budgets, 64% of organizations plan to increase their security operating budgets by an average of 7%.

Increased demand for cloud-based IT security investments

Arguably the biggest impact that the COVID-19 pandemic has had on the IT security industry is an increased appetite for cloud-based IT security solutions. This is primarily driven by the massive increase in remote workers but may also be influenced by having fewer IT security personnel available on site to install and maintain traditional on-premises security appliances.

Exactly 75% of respondents have indicated an increased preference for cloud-based security solutions. The top-three technology investments to address pandemic-fueled challenges are cloud-based secure web gateway (SWG), cloud-based next-generation firewall (NGFW), and cloud-based secure email gateway (SEG).

Reducing IT security personnel costs

Despite increased funding for cloud-based security technology investments, 67% of enterprise security teams were forced to temporarily reduce personnel expenses through hiring freezes (36%), temporary reductions in hours worked (32%), and temporary furloughs (25%). Fortunately, only 17% were forced to lay off personnel.

Training and certification make a huge difference

78% of those with IT security professional certifications feel their certification has made them better equipped to address pandemic-fueled challenges.

Next year, enterprises anticipate increasing their security training and certification budgets by an average of 6%.

Taking third-party risks seriously

The doubling of remote workforces has significantly increased third-party risks. As a result, 43% of enterprises have increased their third-party risk management (TPRM) technology investments. 77% are seeking technologies to help automate key TPRM tasks.

Securing employee-owned devices

In an effort to secure employee-owned devices connecting to company applications and data, 59% of enterprises are providing antivirus (AV) software, 52% are investing in mobile device management (MDM) products, and 48% are acquiring network access control (NAC) solutions.

Security professionals enjoy working from home

Not surprising, 81% of IT security professionals enjoy working from home. Once a COVID-19 vaccine is developed and the pandemic is over, 48% would like to continue working from home part-time while 33% would like to work from home full-time.

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